You’re well-educated and take a business-focused approach to managing the human resources work you do. You’re very passionate about your cause and helping others; in fact, you know it’s your calling. At the same time, you often feel there is too much to do and are always in catch up mode. You are being asked to do a wide array of tasks, all for the benefit of improving performance. You and your team are successful problem solvers; but often get caught up in a tug of war among politics, personalities, and situations. Everything is important, but you can only do so much. Still, you know what you need and are great at gaining support. You’ve had success growing people and you need to multiply this success to continue to strengthen the organization, minimize chaos, and to reach your long term vision.
What Your Issues Tend To Be
You have responsibilities for: Succession Planning, Growing Professional Skills, Maximizing Team Performance, and creating a consistent, engaging, and empowering organizational culture. You believe in training and development, however, don’t necessarily have the bandwidth or talent among your resources to conduct the training yourself. You wish that you had new programs to offer that sharpen the skills of your existing employees. You wish that you had a solid onboarding process that provided core, impactful business skills to your new employees. You want to offer training yet are a bit hesitant because others around you will ask about how you plan to measure the results, and oh by the way, the money comes out of their budget (not yours).
You and your team may be trained in some of the training methodologies, but are not able to stay abreast of new certifications and new programs. Plus, you don’t have the time to handle these types of projects. Yet, you like to be the go-to resource that can easily and effectively make the right recommendation for your internal customers.
In some cases, you are looking for easy turn-key solutions that you can implement at your discretion and have all of the know-how and tools to do so. When someone comes to you with an issue, you have the assessments and intervention programs to address the need.
What You Need Most Right Now
Your biggest need right now is to have a dependable training vendor that can provide the right training for the desired outcomes. The training vendor or supplier needs to be able to understand your needs, your organizational culture, and be able to customize the program to obtain the goals at hand. You need a vendor that will represent your department and decisions well.
You need a vendor that has a library of assessment tools to help you assess your leaders, teams, and individuals, so that employees become more self-aware and that any program focuses on the right areas of need.
And because you need to answer to the executives, leaders, or your boss, or you are spending most of the time someone else’s budget, you need a training organization that you can trust to be business-focused and manage your investment carefully. You need to be confident that you are choosing experienced facilitators who have a thorough understanding of your organization. Most importantly, in the end, you need an effective intervention, program, or assessment tools at a fair and reasonable price.
Here is what we recommend:
- A complete review of all of current training program offerings, and recommendations on any gaps
- Consider a pilot program with a small group who may have immediate needs
- Consider a getting certified to offer the right assessment tools and run your own shop.
- Many of our clients come to us because they need an analysis of where their training and development needs really are. They are ready for the right recommendation that results from analysis and validation.